Head of Technical Training

The shape of it

In the posting’s own words

You will be the first person at Anthropic whose full-time job is technical instruction. You’ll spend your first year primarily in the room, teaching engineers, architects, and other technical practitioners, and build the people, standards, and systems that allow Anthropic’s technical instruction to scale far beyond the people we directly employ.

What it asks for · 7

• 8+ years of relevant professional experience across software engineering, solutions engineering, developer advocacy, technical education, or related technical roles.
• 4+ years of hands-on technical instruction: You have taught engineers in live, hands-on settings, across different audience sizes and levels of technical depth. You know how to make a technical concept click in a room and how to adapt when it doesn’t.
• Production engineering experience: You have written and shipped production code and can engage credibly with experienced engineers on architecture, implementation, debugging, and technical tradeoffs.
• Recent hands-on AI development: Within the past three years, you have built or debugged applications using LLM APIs, agent frameworks, tool use, MCP, or similar technologies. You are comfortable getting hands-on with unfamiliar technical problems rather than teaching only from prepared material.
• People leadership: You have managed instructors, trainers, developer advocates, solutions engineers, or similar technical practitioners, including hiring, coaching, performance management, and development. You have continued teaching or delivering technical content while managing others.
• Instructor development: You have designed or run a train-the-trainer program, instructor certification process, observation framework, or comparable system for evaluating and improving instructor quality.
• Location: Based in San Francisco or willing to relocate. This role requires being in the SF office whenever an instructor-led program is in session, typically 3–4 days per week.

Also a plus

• A portfolio you can show us: sessions, labs, or courses you built and taught, and a rubric, certification, or TTT program you designed for others
• Experience building an instruction or developer-education function from scratch
• Experience managing a contractor or vendor-supplied instructor bench, or certifying instructors across regions from recordings or through trained observers
• Experience with Claude Code, or a comparable agentic coding tool, as core infrastructure in your daily work
• Experience building on the Claude Developer Platform through Amazon Bedrock, Google Vertex AI, or Microsoft Foundry
• Public speaking, conference workshops, or community-facing developer advocacy
• Deep enthusiasm for AI and genuine care about building it responsibly

What the job covers

• Lead from the front : Deliver hands-on technical instruction across Anthropic’s onboarding and residency programs, from 12-person labs to 100-person field-readiness days. Set the tone for technical instruction by teaching regularly and modeling what excellent delivery looks like.
• Build the instructor bench : Hire, onboard, manage, and develop technical instructors. Run the hiring loop, establish clear performance expectations, and make renewal and conversion decisions against criteria you define.
• Set the quality bar : Define what excellent technical instruction looks like at Anthropic. Create and maintain the observation rubric, dry-run protocol, and cleared-to-teach process that every instructor-led technical session must meet.
• Scale through certification : Design and run train-the-trainer programs for internal experts, contract instructors, and facilitators from our training partners. Assess instructors against Anthropic’s technical delivery standards and certify those who meet the bar, enabling instruction to scale beyond our employees.
• Turn expertise into great instruction : Partner with Technical Enablement Leads to transform technical content into sessions, labs, and exercises that work in a live room. Bring back what you learn from teaching to continuously improve the content.
• Enable programs without owning them : Partner with our onboarding and Training & Certification teams to staff programs with cleared instructors. Own the quality of instruction within those programs, even when the broader program sits elsewhere.
• Measure and improve : Establish meaningful measures of learner outcomes and instructor quality. Review results at the session and instructor level, identify where instruction is falling short, and act on what you learn.

Tools and skills named

Words the posting leans on

• technical25×
• instructor15×
• instruction14×
• programs10×
• engineers8×
• technical instruction8×
• session7×
• experience6×
• teaching6×
• build5×
• hands-on5×
• bar4×
• certification4×
• claude4×
• developer4×
• engineering4×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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