Staff+ Software Engineer, Enterprise (Platform)

The shape of it

In the posting’s own words

We're looking for a Staff+ Platform Engineer for our Enterprise pillar—the team that makes Claude enterprise-ready at scale. When a Fortune 500 company wants to roll out Claude to 100,000 employees, the systems you design—identity, permissions, governance, connectivity, and the data foundations beneath them—are what make it possible. This is a high-agency role: you'll design the abstractions other teams want to adopt, help the team evaluate hard tradeoffs, and be the engineer in the room who can interface with executives and security teams from the world's largest companies.

What it asks for · 6

• Have 8+ years of engineering experience with a clear track record operating at Staff or equivalent technical leadership level
• Have deep expertise in distributed systems and API architecture, and are effective writing design docs, making architectural calls, and coding in critical paths
• Have shaped technical strategy at a Cloud Service Provider or large-scale Enterprise SaaS company
• Bring strong domain expertise and intuition in enterprise areas such as security, identity, compliance, governance, permissions, and connectivity
• Drive the highest-leverage technical outcomes without formal authority—you lead through influence, quality of thinking, and trust
• Are highly effective across org boundaries—you build trust with GTM, Platform, Inference, Infrastructure, Privacy, Safeguards, and business stakeholders alike

Also a plus

• Experience with multi-cloud or distributable deployments of complex systems
• Experience building the data foundations for enterprise administration—entitlements, metering, usage and cost visibility

What the job covers

• Define and drive multi-year technical strategy for foundational enterprise systems, including our distributability and multi-cloud direction
• Identify and personally lead the highest-complexity, highest-impact engineering initiatives spanning multiple teams
• Serve as a primary technical decision-maker for major architectural decisions with org-wide scope
• Design the platform primitives—identity, permissions, governance, connectivity, and usage data—that other product teams build on
• Partner with teams such as Inference and Platform on foundational systems, Customer Success for the voice of the customer, and Infrastructure and Safeguards on security, privacy, and responsible deployment
• Mentor and develop senior engineers across the org, and drive alignment across Product, GTM, and Customer Success while proactively addressing systemic technical risks

Tools and skills named

Words the posting leans on

• enterprise6×
• technical6×
• systems5×
• design4×
• experience4×
• permissions4×
• platform4×
• security4×
• claude3×
• drive3×
• engineer3×
• trust3×
• architectural2×
• benefit2×
• build2×
• customer success2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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