Engineering Manager, Enterprise

The shape of it

In the posting’s own words

We're looking for an engineering manager for our Enterprise pillar —the team that makes Claude enterprise-ready at scale. When a Fortune 500 company wants to roll out Claude to 100,000 employees, we're the team that makes it possible.

What it asks for · 5

• 4+ years of experience as an engineering manager, with experience in enterprise SaaS, cloud services, or admin tools
• Are comfortable executing at a fast pace to meet the expectations of our customers
• Are detail-oriented and quality-focused - our customers are using Claude for critical workflows and our product needs to stay robust and reliable
• Are comfortable working with enterprise customers, working alongside sales and customer success and joining customer conversations
• Are a skilled engineering manager who treats management as a craft—clear feedback, strong 1:1s, consistent investment in your team's growth

Also a plus

• Experience with AI/ML products and understanding how enterprises evaluate and deploy AI tools
• Background with compliance frameworks for regulated industries (SOC2, HIPAA) and enterprise audit logging requirements
• Experience building integrations, permissions, billing, or pricing infrastructure
• Familiarity with data residency and sovereignty requirements across global regions
• Startup experience, particularly in scaling enterprise platforms from early adoption to broad deployment
• Experience in working with research to improve domain specific model capabilities

What the job covers

• Lead and develop a team of engineers building out features and foundations that make Claude enterprise-ready at scale
• Own engineering execution end-to-end: planning, prioritization, delivery quality, team health, and incident response
• Partner with engineering teams throughout the company to ensure that the platforms we build are extensible and easy to adopt
• Partner with sales and customer success on enterprise deals—understanding requirements, representing engineering in key conversations, and turning what you learn into priorities
• Shape the roadmap with product and design, not just execute against it
• Drive the compliance and platform-readiness work your customers require, partnering with security and legal
• Recruit, onboard, and grow strong engineers; give direct feedback and build a healthy, high-performing team

Tools and skills named

Words the posting leans on

• customers16×
• enterprise15×
• experience12×
• engineering11×
• claude9×
• product8×
• requirements8×
• build5×
• compliance5×
• customer success5×
• engineering manager5×
• partner5×
• platforms5×
• sales5×
• building4×
• comfortable4×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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