Technical Program Manager, Terminal
Stripe · San Francisco, CA · 8512 Terminal - Eng · listed November 3, 2026
The shape of it
Seniority
Manager
Where
On site
Requirements listed
5
Length
712 words
In the posting’s own words
As a Terminal TPM, you will become an expert on all things related to in-person payments. You’ll work with teams across Stripe to build, ship, and iterate on first-party as well as third-party hardware products in addition to advancing our work on Tap-to-Pay and beyond. You will partner closely with hardware engineering, firmware and software engineering, design, operations, logistics, partnerships, sales, finance, legal, and regional teams. Your work will require you to be in lock-step with Payments teams as well as card networks and Local Payment Method schemes, bringing unified commerce to life across our suite of devices. This is a highly cross-functional role for someone who can connect customer needs, technical constraints, business strategy, and execution across user experience, device capabilities, cost, quality, reliability, supply, and time to market.
What it asks for · 5
- 10+ years of product management or technical program management experience, including managing programs across all phases of software development
- Proven track record of defining and executing complex programs across multiple functions in consumer-facing or payments products
- Excellent written and verbal communication skills, with the ability to establish strong relationships with stakeholders and senior leaders
- Proven ability to navigate ambiguity, bring rapid clarity to multi-stakeholder problems, and drive teams toward effective solutions
- Working knowledge of API design and high-level system architecture, sufficient to partner with engineering teams on program delivery
Also a plus
- Experience in payments, commerce platforms, point-of-sale systems, or in-person payments.
- Experience with Card and Local Payment Method networks and schemes
- Experience managing a portfolio that includes both first-party products and third-party partner products.
- Experience with sourcing, supply-chain risk, device pricing, unit economics, and global distribution.
- Experience with payment-device certifications, local payment methods, accessibility requirements, connectivity, or regulated hardware environments.
- Experience launching products internationally or a technical background in electrical engineering, computer science, or a related field.
What the job covers
- Independently define programs across Terminal including scoping, setting objectives, defining success criteria, and influencing resource allocation to deliver outcomes
- Apply consistent prioritization and decision-making frameworks across your programs, driving high-velocity yet durable decisions that move the team forward without creating downstream debt
- Identify obstacles and risks across Terminal’s cross-functional workstreams, proactively communicate them to stakeholders, and develop plans to address and prevent their recurrence
- Represent the voice of Terminal’s consumers and merchants to all stakeholders, translating user needs into clear program objectives and ensuring engineering and product decisions remain grounded in solving real problems
- Drive clarity across all stakeholders on goals, problems, and intended outcomes, serving as the connective tissue across Terminal sub-teams and their upstream and downstream dependencies. Operate similarly across Stripe, representing the Terminal org to collaborators in peer organizations.
- Develop a strong point of view on Terminal’s product development strategy and use it to define programs with measurable outcomes, adapting them as the product and user needs evolve
- Understand the technical challenges across Terminal’s systems, payment flows, identity infrastructure, fraud and risk models, money movement, and partner closely with engineering leads to define the most effective path to delivery
Tools and skills named
Product & design
- Accessibility
- Product management
- User experience
Ways of working
- Cross-functional2×
Go to market
- Partnerships
Operations & finance
- Program management
Words the posting leans on
- payments14×
- products10×
- terminal10×
- experience9×
- programs8×
- engineering6×
- hardware6×
- device5×
- partner5×
- requirements5×
- in-person payments4×
- stakeholders4×
- technical4×
- businesses3×
- local payment3×
- management3×
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