Staff Backend Engineer, Supportability Decisions

The shape of it

In the posting’s own words

The Supportability Decisions team is a newly forming pillar anchored in our Dublin office. In this role, you will be the foundational technical lead establishing this capability in Dublin. Our mission is to accelerate Stripe’s global expansion by building the canonical Supportability Decision Layer; a stateful distributed platform that provides unified, real-time, and explainable risk determinations to unlock fast, compliant merchant onboarding and payment method expansion worldwide.

What it asks for · 5

• 10+ years of professional backend software engineering experience building and maintaining complex distributed systems in production.
• Proven track record as a technical lead or staff engineer driving multi-quarter technical initiatives from ambiguous requirements to production delivery.
• Deep experience designing durable, scalable APIs, data models, and backend architectures capable of processing mission-critical data with high reliability.
• Strong communication and leadership skills with experience mentoring engineers, aligning cross-functional stakeholders, and driving technical consensus across distributed teams.
• Fluency in a modern backend language (such as Ruby, Java, Go, Python, or C++).

Also a plus

• Experience building systems in trust, safety, or risk domains where external bad actors actively evolve their tactics (e.g., transaction laundering, fraud, deceptive practices, or platform abuse).
• Experience architecting workflow orchestration, policy evaluation, or decision platforms that balance robust risk evaluation with frictionless merchant onboarding and product access.
• Familiarity with global payment ecosystems, Local Payment Methods (LPMs), financial partner dynamics, or card network standards.
• Background in agentic workflows, orchestrators, or integrating machine learning models into real-time decision backend pipelines.
• Prior experience serving as an anchor or founding engineer establishing a new team or technical domain in a regional engineering hub.

What the job covers

• Lead the technical vision, system architecture and delivery of the canonical Supportability Decision Layer, establishing stateful, explainable decision APIs consumed across automated systems and human operations.
• Architect decision aggregation and orchestration pipelines, synthesizing upstream evaluations (such as web-presence intelligence, backsite detection, and agentic assessments) into unified, low-latency determinations.
• Design high-throughput, low-latency distributed backend services that balance platform safety, regulatory compliance, and minimal friction for legitimate merchants.
• Navigate ambiguous, zero-to-one problem spaces to define clean domain models, contracts and interfaces across transaction laundering detection, web-presence screening and Local Payment Method (LPM) support.
• Build resilient decision engines designed to withstand circumvention, ensuring systems maintain integrity against sophisticated bad actors who actively evolve their tactics.
• Serve as the technical lead and mentor for the Dublin engineering team, setting architectural patterns, conducting design reviews, and raising the technical bar as the team expands.
• Partner closely with Engineering Managers, Product Managers, Risk Operations, and Data Science to translate strategic risk policy into scalable technical roadmaps.
• Drive technical alignment and system integrations across global partner teams, leveraging strong written design artifacts and asynchronous collaboration to ensure cohesive platform architecture.

Tools and skills named

Words the posting leans on

• technical15×
• decision11×
• systems8×
• backend7×
• platform7×
• risk7×
• distributed6×
• experience6×
• merchant6×
• building5×
• engineer5×
• supportability5×
• bad actors4×
• dublin4×
• engineering4×
• global4×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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