Legal Program Manager, Launch Readiness

The shape of it

In the posting’s own words

Legal Operations designs and operates the systems, workflows, and programs that help Stripe’s Legal organization work effectively at scale. The team partners with Legal practices, Product, Engineering, Sales, and other cross-functional teams to deliver durable operational and technical solutions.

What it asks for · 6

• Bachelor’s degree in Project Management, Legal Studies, Business or a related field.
• 5+ years of experience in program management, legal operations, business systems, product operations, implementation, or a related field.
• Experience managing cross-functional programs with multiple stakeholders, dependencies, and fixed delivery dates.
• Experience translating business needs into structured requirements, workflows, acceptance criteria, and implementation plans.
• Familiarity with contract lifecycle management, commercial contracting, Customer Relationship Management (CRM) software, workflow, or enterprise business systems.
• Experience coordinating testing, change management, production releases, or implementation readiness.

What the job covers

• Manage contracting-system and workflow initiatives supporting product launches and monetized offerings, translating business and legal requirements into clear scope, milestones, dependencies, acceptance criteria, and delivery plans.
• Coordinate cross-functional delivery across Product Operations, Legal, Product, Engineering, Sales, Deal Management, and other stakeholders, aligning system changes with broader launch plans and decision dates.
• Lead changes to contract templates, intake forms, questionnaires, approvals, reporting, automations, and related workflows from design and configuration through testing, deployment, and post-launch stabilization.
• Assess downstream impacts on contract output, approvals, integrations, data and access controls, reporting, and user experience.
• Maintain visibility into delivery status, dependencies, decisions, risks, and blockers, escalating launch-critical issues with clear impact assessments, options, and recommendations.
• Confirm that testing, release documentation, rollback and support plans, and other readiness evidence are complete before production changes are made.
• Develop repeatable intake, testing, release, documentation, and change-management practices, including approved patterns and controls that enable safe self-service for appropriate low-risk changes.
• Identify opportunities to reduce manual work, improve system reliability, address technical debt, and create reusable solutions across Legal practices.

Degree language

• Bachelor’s degree in Project Management, Legal Studies, Business or a related field.

Tools and skills named

Words the posting leans on

• legal10×
• changes8×
• workflows7×
• business6×
• delivery6×
• management6×
• product6×
• systems6×
• experience5×
• plans5×
• requirements5×
• contract4×
• implementation4×
• operations4×
• program4×
• technical4×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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