Risk Operations Manager
Stripe · Bangalore · 4899 SDC - Bridge RiskOps · listed October 5, 2026
The shape of it
Seniority
Manager
Experience asked
5+ years
Where
On site
Requirements listed
6
Length
572 words
In the posting’s own words
Partner Risk Operations(PRO) is responsible for managing the risk relationships with our critical payment ecosystem partners, including global payment methods, card networks, and banking partners. Our mission is to establish operational controls that mitigate user and partner risk while enabling strategic development opportunities. At the Stripe Delivery Center, the team will provide operational support for scaled investigations, assist with inquiries, and assess nuanced and complex partner programs.
What it asks for · 6
- At least 5+ years of direct people management experience, either in a risk or operations function
- Ability to partner effectively with internal globally distributed stakeholders
- Operational background including new process launches / improvements and service delivery
- Problem-solving skills and comfort operating without clear guidelines
- Skill and credibility doing the core work of a user facing team with a high bar for quality, and a willingness to lead by example
- Excellent written and verbal communication skills in both English and Spanish
Also a plus
- Experience in payments, e-commerce, or fintech
- Experience in building and scaling new teams from zero
- Experience operating in a high growth technology company
What the job covers
- Recruit, manage, coach, and develop a team of in-office Risk Operations Associates
- Guide your team to handle risk-related user escalations and support internal teams with complex inquiries, guiding cross-functional teams on how to navigate network compliance rules
- Drive strong operational delivery and process improvement helping to maintain risk detection strategies and business rules that balance risk and customer experience
- Build a great culture and ensure team members are happy, effective, and growing in their career
- Set clear goals and direction, and provide regular feedback on team members’ performance
- Be data-driven in your analysis of performance, and in your decision making
- Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment
Tools and skills named
Ways of working
- Mentorship2×
- Cross-functional
Go to market
- Go-to-market2×
Operations & finance
- Process improvement
Product & design
- User experience
Security & compliance
- Risk management
Words the posting leans on
- partner10×
- risk10×
- experience6×
- risk operations5×
- user5×
- operational4×
- partner risk4×
- requirements4×
- delivery3×
- escalations3×
- goals3×
- internal3×
- members3×
- payment3×
- performance3×
- skills3×
Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.
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