Instructional Designer, Global Sales Enablement

The shape of it

In the posting’s own words

The Global Sales Enablement team helps Stripe’s sales teams develop the knowledge and skills to support our users effectively. We build onboarding and ongoing learning experiences covering Stripe’s products, sales processes and tools, sales skills, and business knowledge.

What it asks for · 5

• 3+ years of experience in instructional design, sales enablement, or a related learning-content development role, applying instructional design principles and established frameworks
• Experience using e-learning authoring tools, such as Articulate Rise or comparable software, to build structured learning experiences
• Ability to explain complex information through clear writing, visual design, and learning activities
• Experience collaborating with subject matter experts to learn unfamiliar products or processes and develop accurate content
• Experience managing content-development tasks and deadlines, incorporating feedback, and using learning data to improve materials

Also a plus

• Experience developing learning content for sales or other customer-facing teams
• Familiarity with sales processes and methodologies
• Experience using large language models to support learning-content development
• Experience with Adobe Creative Suite, video editing, or other multimedia production tools
• Experience designing game-based or mobile learning
• Familiarity with agile development methods or Kanban

What the job covers

• Design and develop e-learning modules, blended learning resources, and performance support tools aligned with defined learning objectives
• Use authoring, visual design, and approved artificial intelligence tools to create and update instructional content
• Partner with product marketing, operations, and other subject matter experts to gather information and validate content accuracy
• Apply instructional design and user experience principles to create clear, practical learning experiences
• Assess learning needs with stakeholders and translate capability gaps into focused content and activities
• Use learner feedback and learning activity data to evaluate content effectiveness and make improvements
• Maintain existing materials and manage assigned projects, communicating progress, dependencies, and competing priorities

Tools and skills named

Words the posting leans on

• learning16×
• experience12×
• content10×
• sales8×
• design7×
• tools6×
• build4×
• develop4×
• feedback4×
• matter experts4×
• processes4×
• products4×
• requirements4×
• subject matter4×
• support4×
• instructional design3×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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