Program Manager, Competitive Programs

The shape of it

In the posting’s own words

The Competitive Programs team, which is part of the Go-to-Market (GTM) Strategic Programs team, is a new team dedicated to establishing and scaling Stripe’s Competitive Programs capability. Stripe operates in a dynamic and evolving competitive landscape. This role will help Stripe understand market developments and translate competitive insights into actionable guidance for teams and users.

What it asks for · 11

• 7+ years of experience in program management, business operations, GTM strategy, management consulting, or a related discipline. Experience working in a Sales, Marketing, Product, GTM Operations, or other commercial organization.
• A strong record of leading complex and ambiguous cross-functional programs from problem definition through implementation, adoption, and operational handoff. Experience managing global programs across regions, segments, and product lines.
• Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment.
• Experience navigating multiple senior stakeholders with differing incentives, priorities, and decision rights.
• Demonstrated ability to structure ambiguous problems, synthesize qualitative and quantitative inputs, make recommendations, and drive decisions.
• Strong executive communication skills, including the ability to produce well-structured written updates, facilitate senior working sessions, and communicate risks or trade-offs directly.
• Proven ability to build and maintain an operating cadence across multiple teams, including tracking milestones, dependencies, actions, and escalations.
• A high degree of ownership, sound judgment, adaptability, and comfort working in a fast-paced and changing environment.
• Strong analytical skills and comfort using data to diagnose issues, assess program health, and guide prioritization.
• An enthusiastic “roll up your sleeves mentality” paired with a collaborative working style that builds trust.
• Someone who demonstrates leadership qualities throughout their work – taking ownership of challenges, selflessly supporting their colleagues, and setting the standard for quality in their deliverables

Also a plus

• Experience leading competitive programs, strategic account programs, product-launch programs, commercial transformation, or other high-stakes GTM initiatives.
• Experience working at a B2B technology, enterprise software, fintech, payments, or platform company.
• Familiarity with competitive intelligence, win/loss analysis, sales enablement, pricing, commercial strategy, or product-feedback mechanisms.
• Experience building a new operating model, program-management function, or repeatable playbook from the ground up.
• Experience partnering closely with Product, Product Operations, PMM, Sales, Pricing, Finance & Strategy, and GTM Systems teams.
• Comfort with SQL, BI tools, or other methods of analyzing pipeline, adoption, revenue, and operational data.

What the job covers

• Build the foundations and operating mechanisms to turn ad hoc competitive programs into a repeatable, scalable playbook
• Run one or more named competitive programs to protect strategic business, close recurring gaps, and pursue opportunities to take share
• Partner with Stripe’s leadership to execute on initiatives to drive a strategic shift in company culture
• Build repeatable Competitive Programs infrastructure that can scale beyond individual competitors—for example, playbooks for deal escalation, commercial guidance, incentives, user-base analysis, regional teardowns, and cross-functional feedback loops.
• Lead named P0 and P1 competitive programs end-to-end, including defining the program charter, objectives, workplan, milestones, decision forums, and success measures.
• Establish and run the cross-functional operating cadence for each program; this may include delivery of critical program workstreams including product and regional teardowns, seller enablement, product-gap reviews, GTM plays and executive engagement plans.
• Coordinate competitive deal-triage and swarm mechanisms for priority opportunities, ensuring each deal has a clear commercial owner, response plan, and access to the required Product, Pricing, Legal, Risk, or executive support.
• Partner with Market Intelligence to translate competitor, customer, and deal signals into concrete actions for Product, PMM, Sales, and GTM leadership.
• Create clear, decision-oriented reporting for executive leadership on program health, competitive pipeline, risks, progress against commitments, and recommendations to continue, adjust, elevate, or graduate a program.
• Own and operationalize company-wide competitive cultural initiatives to shift Stripe’s behavior to be focused on competing fiercely.
• Build strong, trusted working relationships across functions and levels, while maintaining clear accountability boundaries between central program coordination and functional ownership.
• Apply the same program-design and execution skills to other strategic GTM priorities over time, as business needs and the team’s mandate evolve.

Degree language

• Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment.
• A high degree of ownership, sound judgment, adaptability, and comfort working in a fast-paced and changing environment.

Tools and skills named

Words the posting leans on

• programs29×
• competitive17×
• product13×
• gtm11×
• competitive programs9×
• decisions9×
• experience8×
• build7×
• commercial6×
• market6×
• operating6×
• sales6×
• strategic6×
• strategy6×
• deal5×
• executive5×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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