Manager, Competitive Programs
Stripe · NYC, Seattle, SF, Remote · 1520 Sales Operations (SS&O) · listed September 4, 2026
The shape of it
Seniority
Manager
Experience asked
2–9 years
Where
Remote
Requirements listed
7
Length
1,007 words
In the posting’s own words
The Competitive Programs team, which is part of the Go-to-Market (GTM) Strategic Programs team, is a new team dedicated to establishing and scaling Stripe’s Competitive Programs capability. Stripe operates in a dynamic and evolving competitive landscape. This role will help Stripe understand market developments and translate competitive insights into actionable guidance for teams and users.
What it asks for · 7
- Demonstrated success leading complex, global, cross-functional programs from problem definition through implementation, adoption, and durable operational handoff.
- A player-coach mindset: high ownership, sound judgment, adaptability under pressure, and a collaborative, hands-on approach that sets a high bar for quality.
- Experience establishing goals, work plans, operating cadences, decision forums, and success measures for initiatives spanning regions, segments, product lines, and multiple stakeholders.
- Strong judgment in prioritizing competing demands and allocating limited team capacity to the highest-value work.
- Ability to navigate senior stakeholders with differing incentives and decision rights; drive alignment while making trade-offs and escalation paths explicit.
- Proven ability to structure qualitative and quantitative inputs into clear recommendations, assess program health and risk, and guide prioritization with data.
- Strong executive communication skills, including facilitation of senior working sessions and decision-oriented reporting.
Also a plus
- Experience managing competitive programs, strategic-account programs, product-launch programs, commercial transformation, or other high-stakes GTM initiatives.
- Experience building a new operating model, program-management team, or repeatable playbook from the ground up.
- Experience partnering closely with Product, Product Operations, PMM, Sales, Pricing, Finance & Strategy, Market Intelligence, and GTM Systems.
- Familiarity with competitive intelligence, win/loss analysis, sales enablement, pricing, commercial strategy, product-feedback mechanisms, or executive account programs.
- Experience at a B2B technology, enterprise software, fintech, payments, or platform company; comfort using SQL, BI tools, or similar methods to analyze pipeline, adoption, revenue, and operational data.
What the job covers
- Lead and develop the Competitive Programs team, setting objectives, allocating work, and maintaining a high bar for judgment, execution, and stakeholder management.
- Establish the P0/P1 portfolio and operating model with Market Intelligence and GTM Strategic Programs leadership.
- Personally lead the highest-complexity programs and build the playbooks, escalation paths, and operating mechanisms that enable faster, more coordinated responses without centralizing functional decisions.
- Set the team’s SOKRs, portfolio priorities in partnership with Stripe leadership, work plans, and success measures; allocate program-management capacity across the highest-priority competitive needs.
- Develop, coach and retain a high-performing team of program managers who can operate independently in ambiguous, high-stakes environments.
- Directly lead—and coach program managers to lead—the design, launch, and lifecycle of centrally staffed P0 and P1 competitor programs, including recommendations to continue, adjust, graduate, or re-elevate programs as the market changes.
- Build and continuously improve the program-management layer of Stripe’s competitive operating system, including playbooks, program standards, decision logs, operating reviews, escalation mechanisms, and executive reporting.
- Partner with Market Intelligence to translate competitive, customer, and deal signals into prioritized actions; ensure Product, PMM, Sales, Pricing, Product S&O, and other functional partners have clear accountable owners.
- Create decision-oriented updates for senior leadership on program health, competitive risks, outcomes, capacity needs, and recommendations.
- Lead select cultural initiatives, surface systemic friction, and ensure the appropriate functional teams own durable solutions.
- Apply the team’s program-design and execution capabilities to other strategic GTM priorities as business needs evolve.
Tools and skills named
Go to market
- Go-to-market12×
Ways of working
- Cross-functional4×
- Mentorship
Operations & finance
- Program management
- Stakeholder management
Languages
- SQL
Words the posting leans on
- programs28×
- competitive14×
- gtm11×
- product11×
- decisions9×
- operating9×
- experience8×
- lead7×
- market intelligence6×
- sales6×
- strategy6×
- competitive programs5×
- functional5×
- operations5×
- pricing5×
- senior5×
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