Strategy & Operations, Infrastructure

The shape of it

In the posting’s own words

The Strategy & Operations (S&O) team for Infra is responsible for enabling the continued rapid growth and operational excellence of one of Stripe's most strategic areas - the infrastructure group. This role sits at the intersection of product, engineering, strategy, finance, data, GTM and day-to-day execution, ensuring the infra organization is well-informed, running efficiently and poised to deliver on the future product needs.

What it asks for · 9

• 12+ years of experience in strategy & operations, data science, finance, product management, or similar roles at technology companies
• Experience working in highly cross functional settings, and in a role that spans strategy, analysis, and operations in a fast-paced environment
• Critical and first principles thinking (e.g., ability to question how we are working rather than simply executing), and the ability to zoom out to the most important questions
• Passion for digging deep into data and problem solving
• Experience in data analytics with demonstrated ability in navigating large data sets and/or SQL
• Excellent written and verbal communication with the the ability to speak to leaders across different teams, such as partnerships, product, engineering, and sales
• Demonstrated ability to thrive in influence without authority environments
• Good balance of business and technical acumen
• An ability to execute with minimal guidance, and in contexts with a high degree of ambiguity

Also a plus

• Previous experience in Infrastructure strategy (e.g., Compute, Storage, Networking, IT, Security or Developer Platforms), the Payments ecosystem, or high-scale Fintech is highly preferred.
• Proven ability to facilitate large-scale technical forums and planning sessions, maintaining a focus on measurable goals, infrastructure SLAs, and ROI-driven outcomes.
• Experience driving creative solutions for capacity and efficiency bottlenecks, with a track record of effectively influencing the roadmaps of cross-functional engineering and product teams.

What the job covers

• Partner with Infrastructure leadership to define the long-term strategic vision and build the annual operating plans, ensuring alignment with Stripe's overall company strategy.
• Maintain a pulse on the financial health/cost of Infrastructure including relevant trends, and proactively surface areas of concern or opportunity.
• Build and own models for in-depth analyses & benchmark key metrics to help inform our overall strategy and make the right growth decisions for Infrastructure.
• Obsess over our top infrastructure efficiency metrics, helping to surface, track, and drive initiatives that will move the needle.
• Support cross-functional execution across priority projects, ensuring alignment between teams (e.g., product, engineering, marketing, sales, support).
• Design and implement operational systems and processes (e.g., reporting dashboards, planning forums, decision-making workflows) that help the infrastructure group scale efficiently.

Degree language

• An ability to execute with minimal guidance, and in contexts with a high degree of ambiguity

Tools and skills named

Words the posting leans on

• infrastructure15×
• strategy8×
• engineering7×
• product6×
• requirements6×
• data5×
• experience5×
• strategic5×
• business4×
• cross-functional4×
• e.g4×
• efficiency4×
• growth4×
• technical4×
• capacity3×
• forums3×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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