Account Executive, SMB (Grower)
Stripe · Chicago · 1651 Velocity - Account Executives (NA) · listed August 25, 2026
The shape of it
Seniority
Senior
Experience asked
5+ years
Where
Not stated
Requirements listed
8
Length
445 words
In the posting’s own words
The Account Executive, SMB Grower team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing SMB customers. As an Account Executive, SMB Grower team member, you’ll identify new opportunities for our clients to get the most out of Stripe by quickly understanding our clients’ needs, execute scaled sales strategies to close upsell and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe’s offerings.
What it asks for · 8
- 5+ years of experience in a client-facing/sales role
- Ability to understand complex technical ecosystems and build great relationships with technical users
- Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
- Analytical ability to manage complex pricing and cost considerations
- Experience managing projects with input from cross-functional teams
- A knack for working well with a wide range of stakeholders, both internally and externally
- Ability and motivation to operate in a highly ambiguous and fast-paced environment
- Superior verbal and written communication skills
Also a plus
- Prior experience in a sales and/or customer-facing role at a high growth technology company
- Experience with Excel and SQL, or a willingness to learn
What the job covers
- Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
- Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
- Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
- Own the full sales cycle from lead to close for startups and small/medium businesses
- Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
- Make every potential Stripe user happy with every interaction, regardless of deal size
- Identify and understand users’ pain points to propose Stripe solutions
- Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams
Tools and skills named
Languages
- SQL
Operations & finance
- Excel
Ways of working
- Cross-functional
Words the posting leans on
- sales7×
- product5×
- users5×
- client4×
- customers4×
- experience4×
- complex3×
- existing3×
- lead3×
- account executive2×
- adoption2×
- build2×
- close upsell2×
- consultative2×
- deal2×
- drive2×
Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.
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