Payments Performance Strategist, LATAM
Stripe · CDMX · 1342 Payment Performance · listed September 11, 2026
The shape of it
Seniority
Senior
Experience asked
5+ years
Where
Not stated
Requirements listed
5
Length
536 words
In the posting’s own words
The Global Payments Performance Team identifies payment optimization opportunities for Stripe’s merchants. The Global Payments Performance team serves a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential merchants to set them up for long term success. We want a partnership with Stripe to be a competitive advantage for our customers, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals.
What it asks for · 5
- 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry, with a focus on the LatAm market
- Understanding of e-commerce payments, cards based payments processing and optimisation strategies
- Experience presenting directly to merchants
- Serve as a subject matter expert providing both internal and customer-facing advisory in the payments domain
- Language proficiency in Spanish
Also a plus
- Experience with SQL, dashboard building, modeling, or reporting
- Understanding of card network rules and regulations, local payment methods, and the regulatory environment (PSD2/PSD3)
- Experience presenting to senior business leaders
What the job covers
- Serve as both an internal and merchant-facing expert on payment optimisation strategies in LatAm.
- Partner directly with strategic merchants to identify, diagnose, and solve complex payments performance challenges, using quantitative and qualitative analysis to uncover root causes and improvement opportunities.
- Analyze performance across the end-to-end payments funnel, including authorization, conversion, fraud and risk, payment methods, and cost of payments.
- Translate complex payments data and technical concepts into clear, actionable insights and compelling executive-level narratives.
- Lead discussions with existing and prospective LatAm merchants from problem definition through recommendation, and provide the Sales team with tools and training to lead discussions with merchants and prospects.
- Gather and build on Stripe’s wide-ranging payments expertise to create LatAm optimisation narratives/tools supported by rigorous analysis.
- Use existing tools to deploy sophisticated optimisation playbooks and analyses across Stripe’s LatAm customer portfolio.
- Identify patterns across individual customer engagements and turn bespoke insights into scalable frameworks, tools, playbooks, and best practices to improve our self-serve offerings.
- Synthesize and relay customer feedback and our findings to inform Stripe’s product roadmap.
Tools and skills named
Go to market
- Customer success
Languages
- SQL
Product & design
- Roadmap
Security & compliance
- Regulatory
Words the posting leans on
- payments18×
- merchants9×
- latam7×
- optimisation6×
- customer5×
- experience4×
- payments performance4×
- existing3×
- optimisation strategies3×
- serve3×
- technology3×
- tools3×
- analysis2×
- building2×
- business2×
- card network2×
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