Workplace Operations Manager - Dublin
Stripe · Dublin · 6620 Workplace Services · listed August 13, 2026
The shape of it
Seniority
Manager
Experience asked
8+ years
Where
Not stated
Requirements listed
7
Length
896 words
In the posting’s own words
The Workplace team’s mission is to create and support work environments that are welcoming, comfortable, and intuitive. These spaces are designed to promote collaboration, well-being, and productivity while adhering to the rigorous safety, security, and confidentiality standards required of a financial services company.
What it asks for · 7
- 8+ years of experience in workplace/hospitality management in a fast-paced environment with a strong customer service orientation and an understanding of operational best practices
- Strong demonstrated ability in facilities management, vendor, and budget management
- Strength in building relationships with key internal partners to ensure efficiency and understanding on cross-functional projects
- Experience managing a team focused on customer service, hospitality, and operations, with the ability and desire to develop and coach your team
- Ability to synthesize operational data, stakeholder feedback, and business context into clear recommendations that support sound decision making.
- Outstanding written and verbal communication skills
- An innovative mindset with the ability to drive exceptional workplace services and operational improvements
Also a plus
- Proficiency in Google Suite, Slack and Jira
- A clear willingness to take a hands-on approach and dive into the details
- Demonstrated ability to influence cross-functional partners and translate enterprise strategy into effective local execution.
- Ability to operate independently, digging into problems to understand the root cause and delivering scalable solutions
- The ability to thrive in a fast-paced workplace with rapidly changing priorities
- Adept at using and experimenting with provided AI tools for things like, identifying practical opportunities to automate routine work, generate operational insights from workplace data, and improve the experience for employees and visitors.
- An innovative mindset with the ability to drive exceptional workplace services and operational improvements
What the job covers
- Oversee workplace operations at your site(s), providing direction on all workplace services, including building operations, front of house, shipping & receiving, events support, and employee health and safety.
- Make sound, independent operational decisions by balancing business impact, risk, cost, and employee experience, seeking alignment when decisions create broader organizational impact or precedent.
- Lead, coach, and motivate a team of workplace services professionals, providing direction, coaching, and performance management to drive team excellence and continuous improvement.
- Build and maintain strong relationships with internal stakeholders, including senior leadership, department heads, and cross-functional teams.
- Develop a strong rapport with locally assigned Stripes.
- Own operational performance for your site by monitoring service levels and utilization, identifying trends, resolving root causes, and driving continuous improvement across workplace operations.
- Proactively anticipate business needs by understanding both local context and company priorities.
- Develop thoughtful, data-informed recommendations that help shape workplace programs and experiences while maintaining alignment with global standards.
- Hold workplace partners and service providers accountable for performance, ensuring contractual obligations, service levels, and operational standards are consistently achieved while driving continuous improvement.
- Work closely with our Finance & Strategy partner and IFM partner to develop and oversee the opex budget for all facilities, opex, fixed assets and events of the Dublin office.
- Work closely with the local site leadership team to activate the office by creating engagement, connection, and an inclusive environment.
- Craft relevant communications and documentation regarding Workplace policies and programs for Stripes.
Tools and skills named
Ways of working
- Cross-functional4×
- Jira
- Mentorship
- Slack
- Technical writing
Security & compliance
- Security
Words the posting leans on
- workplace20×
- experience11×
- operational11×
- service10×
- operations7×
- partners7×
- site7×
- business6×
- programs6×
- understanding6×
- local5×
- management5×
- stripes5×
- cross-functional4×
- develop4×
- facilities4×
Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.
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