Financial Connections TechOps Manager

The shape of it

In the posting’s own words

Technical Operations roles in Financial Connections are a dynamic and critical component of the organization's success. As Financial Connections TechOps Manager, you will lead a team of Integration Reliability Engineers who sit at the intersection of product and platform engineers, financial partners, and AI automation. Your role is to ensure that nothing is lost in translation: setting the standard for how the team operates, where it invests, and how the operational backbone of Stripe's open banking ecosystem stays reliable at scale.

What it asks for · 8

• Minimum 3+ years of people leadership experience in a TechOps team
• Demonstrated people management experience with clear evidence of the fundamentals: coaching individuals to do their best work, navigating performance conversations, hiring well, and building a team that functions at a high level. Minimum 3 years of people leadership experience managing a TechOps team.
• Hands-on technical experience depth to lead the team's work credibly : you actively read and write code, investigate integration failures end-to-end, query data to scope and diagnose issues, and evaluate the quality of your team's technical decisions and output
• Operational leadership experience : you've owned production reliability, incident command, and operational programs in a complex technical environment; you know how to build escalation paths, define SLOs, and drive urgency without creating unsustainable conditions for your team
• Experience managing technical partner or vendor relationships at a leadership level : you've been the accountable point of contact for external parties and have navigated escalations, roadmap alignment, and commercial considerations
• Strong written and verbal communication calibrated to both technical and non-technical audiences, including the ability to represent the team's priorities and operational posture to engineering and business leadership
• Instinct to build leverage at the team level : you think about eliminating classes of problems through automation, tooling, and process—not just solving what's in front of you
• Experience building or overseeing agentic or LLM-powered workflows in a production environment : either as a practitioner or as a manager who has led teams doing this work at meaningful scale

Also a plus

• Deep familiarity with open banking, financial data aggregation, or payments partner integrations : you understand the failure modes, the partner ecosystem dynamics, and the regulatory and compliance context that shapes this work
• A track record of building TechOps or operations engineering teams : you've defined role shapes, built the hiring pipeline, leveled candidates, and grown a team from a foundational state
• Demonstrated ability to influence engineering roadmaps : you've successfully advocated for reliability investments, partner integration work, or operational tooling and driven those priorities into planning and execution cycles

Tools and skills named

Words the posting leans on

• partner15×
• financial13×
• operational13×
• technical11×
• integration9×
• engineering8×
• experience8×
• leadership8×
• techops8×
• reliability7×
• product6×
• automation5×
• build5×
• building5×
• financial connections5×
• requirements5×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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