Tech Ops Team Lead

Stripe · Bengaluru · 4141 SDC - Central Operations Enablement · listed July 16, 2026

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The shape of it

Seniority
Senior
Experience asked
1–9 years
Where
Not stated
Requirements listed
10
Length
466 words

In the posting’s own words

You will act in a player-coach capacity and will be accountable for supporting associates in delivering against target set goals and mentoring in subject matter expertise. You will manage a small team of TechOps Payments Analysts.

What it asks for · 10

  • Been performing well in your current role for a minimum of 12 months**
  • 9+ years experience and at least 1-2 + years experience leading operations teams
  • SQL, Data Analysis and Payments Reconciliation Skills
  • Strong Ownership mindset and ability to get the team unblocked with internal/external help
  • Excellent interpersonal and communications skills
  • Exemplary planning and time management skills
  • Proven ability to collaborate effectively with multiple, cross-functional stakeholders to achieve results
  • Previous experience mentoring others and are able to constructively provide feedback to others.
  • Ability to motivate the team and keep them engaged in an otherwise structured process
  • Proven ability to be subject matter expert in the relevant line of business

Also a plus

  • Previous experience in a team lead or people management role
  • Prior experience in Reconciliation and operations data analysis

What the job covers

  • Champion metrics-driven analysis to continuously assess and optimize team performance, with a strong focus on automation
  • Leverage automation to streamline data reporting and deliver timely, data-driven insights to management/key stakeholders
  • Utilize data as a core tool for guiding people management strategies and optimizing team productivity
  • Play a key role in weekly business reviews (WBR), using data to lead discussions support decision-making
  • Manage capacity and scheduling, dividing and assigning work between team members.
  • Lead independent discussions with TechOps, Engineering and XFN Partners to unblock complex reconciliation issues.
  • Ensure your team has strong data analysis and Technical skills needed to be successful in their role.
  • Setting clear goals and expectations for individual and team performance.
  • Foster a culture of continuous improvement to refine team processes and procedures.
  • Support recruitment and hiring initiatives.
  • Coach and mentor individuals to meet career via structured career development conversations.
  • Provide continuous performance feedback and facilitate periodic formal performance reviews.

Tools and skills named

Ways of working
  • Mentorship2×
  • Cross-functional
Languages
  • SQL

Words the posting leans on

  • data6×
  • experience5×
  • performance4×
  • requirements4×
  • skills4×
  • data analysis3×
  • lead3×
  • meet3×
  • reconciliation3×
  • automation2×
  • business2×
  • capacity2×
  • career2×
  • continuous2×
  • discussions2×
  • engaged2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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How this page was made

An automated read of a public job posting, fetched August 24, 2026 and last changed by Stripe on August 18, 2026. Every list above is pulled from the posting’s own sentences — nothing rewritten, nothing added, no judgment about the role or the company. Counts and seniority are read off the text by rule, so they can be wrong where the posting is unusual. The original is the only thing that binds. Openings close without warning; check the source before spending an evening on it.