Head of Enterprise Solutions Architecture Platforms
Stripe · San Francisco, CA · 1151 Solutions Architecture (AMER) · listed May 21, 2026
The shape of it
Seniority
Manager
Experience asked
6–16 years
Where
Not stated
Requirements listed
7
Length
738 words
In the posting’s own words
At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As head of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells and cosells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business results. You will lead from the front and drive outcomes for our users.
What it asks for · 7
- You must have at least 6+ years of pre-sales leadership experience and 16+ years’ experience within a technical sales function
- A track record of building and leading world-class solution architecture/ engineering teams ideally in a SaaS or usage-based businesses
- Experience working with Enterprise, Digital Native, SaaS Platform business models
- Energy, enthusiasm, and passion for making customers successful
- Previous technical sales experience with APIs and/or payments industry experience
- Strong executive presence and ability to foster deep relationships with our users
- Bachelor's degree or equivalent military experience required
What the job covers
- Business and technical thought leader able to partner and drive the strategy and execution plan for the segment, working with cross functional partners
- Recruit, hire, lead, retain and coach a world class pre sales team. Be an advocate for presales within the organization
- Align with a leader for the business line to understand trends and share insights for Stripe’s leadership and product teams
- Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment
- Define and drive success for your team by empowering them to nurture and grow existing business through upsells and cross sell motions
- Partner closely with Sales, Marketing and Technical Teams (Professional Services, Partners, Product, Development, etc) to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue retention and growth
- Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
- Serve as an executive champion and lead EBCs with important customer base
- Maintain a strong internal relationship with the product teams and champion the voice of our users and customers to influence product direction and feature priorities
- Drive collaboration across teams to influence and unify stakeholders at all levels of the organization
- Lead and support the team in complex evaluations, problem solving and challenging customer environments
- Build processes to measure the performance and impact of the Solutions Architecture Team and ensure that the team is optimized to meet rapidly evolving business needs
Degree language
- Bachelor's degree or equivalent military experience required
Tools and skills named
Go to market
- SaaS3×
- Solutions architecture2×
- Customer success
- Go-to-market
Ways of working
- Cross-functional2×
Models & research
- Evaluations
Product & design
- User experience
Words the posting leans on
- users9×
- business8×
- drive8×
- customer7×
- experience7×
- partners7×
- product7×
- solutions7×
- sales6×
- technical6×
- executive5×
- lead5×
- architecture4×
- industry4×
- leader4×
- account3×
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