Staff Product Manager, Dashboard

The shape of it

In the posting’s own words

The Stripe Dashboard helps millions of people around the world run their business—from managing integrations and analyzing fraud to resolving customer issues. The next chapter is about transforming the Dashboard into a "power tool" for payment professionals. The Dashboard team is responsible for the scaffolding of the Dashboard (e.g., navigation, search, settings), governing frameworks (e.g., information architecture), and core experiences that set the standard (e.g., managing your customers, customizing your home page).

What it asks for · 5

• 10+ years of experience in product management, design, or engineering with at least 3+ years in a senior capacity making company-level product decisions
• Strong understanding of user interface (UI) and user experience (UX) principles and best practices
• Technical familiarity with personalization systems, data modeling, and machine learning
• Strong written and verbal communication across business, design, and engineering audiences
• Demonstrated experience leading company-wide initiatives influencing technical roadmaps

Also a plus

• Believe that fast software is the best software
• Built complex personalization systems in the past
• Developed governance frameworks that balance usage and discovery
• Strong (informed) point of view on how third-party apps fit into first-party experiences
• Enjoy using social media to interact directly with customers for feedback

What the job covers

• Make the Dashboard easier to use and more powerful
• Own the strategy and roadmap that makes the Dashboard uniquely good for any business model
• Collaborate with engineering and design across time zones (PST, EST, CET) to ship high-impact functionality that delights users, product teams, and third-party developers
• Define and track success metrics for quality and performance
• Partner with senior leadership to understand and uphold our ambitions for quality at scale

Tools and skills named

Words the posting leans on

• dashboard11×
• product6×
• experience5×
• business4×
• requirements4×
• user4×
• customers3×
• design3×
• e.g3×
• engineering3×
• meet3×
• roadmap3×
• strategy3×
• business model2×
• data2×
• discovery2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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