Product Manager, Hardware
Stripe · San Francisco, Seattle · 8258 Terminal - PM · listed September 4, 2026
The shape of it
Seniority
Manager
Experience asked
5+ years
Where
On site
Requirements listed
8
Length
744 words
In the posting’s own words
Terminal provides an integrated in-person payments platform spanning software, payment processing, device fleet management, and hardware. Our hardware portfolio includes Stripe-designed readers and accessories as well as devices from third-party hardware partners. Together, these products enable businesses to build reliable, differentiated in-person payment experiences across a broad range of use cases, countries, and operating environments.
What it asks for · 8
- 5+ years of product management experience or equivalent experience leading complex technology products.
- Demonstrated success shipping physical hardware, connected devices, embedded products, payments devices, consumer electronics, or similarly complex products from concept through launch.
- Experience defining and driving product strategy, roadmaps, requirements, prioritization, and launch plans for technical products.
- Experience partnering closely with hardware, firmware, and software engineering teams and the ability to participate credibly in technical product and architecture discussions.
- Strong judgment in navigating trade-offs across customer experience, technical feasibility, reliability, quality, cost, supply, and launch timing.
- Experience with hardware product-development and manufacturing processes, including prototype development, validation, production readiness, and sustaining lifecycle management.
- Experience working with external vendors, manufacturers, OEMs, ODMs, or other strategic technology partners.
- A customer-focused and analytical approach to product development, with experience leading cross-functional programs, creating alignment, and using evidence to set priorities and measure outcomes.
Also a plus
- Experience in payments, commerce platforms, point-of-sale systems, or in-person payments.
- Experience managing a portfolio that includes both first-party products and third-party partner products.
- Experience with sourcing, supply-chain risk, device pricing, unit economics, and global distribution.
- Experience with payment-device certifications, local payment methods, accessibility requirements, connectivity, or regulated hardware environments.
- Experience launching products internationally or a technical background in electrical engineering, computer science, or a related field.
What the job covers
- Set and execute a multi-year strategy and roadmap for Terminal hardware across Stripe-built devices, third-party devices, accessories, and emerging form factors.
- Develop a clear point of view on where Stripe should build, partner, or expand its hardware portfolio to address customer needs, competitive gaps, and global market opportunities.
- Define product requirements, user journeys, and acceptance criteria for end-to-end hardware products from concept through validation, launch, and post-launch iteration.
- Partner with hardware, firmware, software, and quality engineering teams to guide development and deliver high-quality device experiences.
- Work with external OEM, ODM, and technology partners to evaluate product capabilities, define joint roadmaps, resolve technical issues, and deliver hardware.
- Lead the continued global expansion of Terminal’s third-party hardware portfolio, including device availability, local payment-method support, certifications, distribution, pricing, and launch readiness.
- Develop and lead the evaluation process for additional third-party hardware providers and build business cases for new device categories, accessories, connectivity, and specialized use cases.
- Engage directly with Terminal users, sales teams, and partners to understand in-person payments workflows, product gaps, and opportunities to improve the device experience.
- Establish success metrics for hardware products and partnerships, using customer feedback, adoption, device reliability, support signals, and financial performance to inform decisions.
- Communicate product strategy, priorities, risks, and trade-offs clearly to cross-functional partners and Stripe leadership, traveling occasionally to partner sites or Stripe offices, including APAC.
Tools and skills named
Product & design
- Product management2×
- Product strategy2×
- Roadmap2×
- Accessibility
- User experience
Ways of working
- Cross-functional3×
Go to market
- Partnerships2×
Words the posting leans on
- products19×
- hardware18×
- experience17×
- device14×
- partner11×
- payments10×
- requirements7×
- terminal7×
- technical6×
- engineering5×
- launch5×
- strategy5×
- accessories4×
- build4×
- customer4×
- development4×
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