Delivery Manager, Web

The shape of it

In the posting’s own words

As a Delivery Manager for the Web Experience (WebEx) team, you'll own how work is requested, prioritized, planned, and delivered across our web experience. You'll build the processes that help our Web Experience and Engineering teams focus on the highest-impact initiatives while balancing ongoing business needs. Partnering closely with Growth Marketing, Product Marketing, Events, Content, Brand, WebEx, and Web Engineering, you'll turn complex requests into clear requirements, actionable roadmaps, and predictable delivery. As a senior individual contributor, you'll have the opportunity to shape how teams collaborate, improve operational efficiency, and increase the impact of our web initiatives.

What it asks for · 6

• You have 10+ years of professional experience, including 6+ years in product, delivery, or program management, with significant experience supporting creative, web, or digital teams.
• You have demonstrated experience building and scaling intake, prioritization, and delivery processes that drive adoption across cross-functional teams.
• You can translate complex or ambiguous business needs into clear, actionable requirements and briefs that enable designers, content creators, and engineers to execute independently.
• You communicate effectively with senior stakeholders, navigate competing priorities, and articulate tradeoffs using business value and impact.
• You have hands-on experience with agile sprint planning and delivery tools such as Jira, Figma, and content management systems, and have applied AI-assisted workflows to improve efficiency.
• You bring strong attention to detail, a data-driven approach to decision-making, and a commitment to accurate measurement, tracking, and reporting.

What the job covers

• Own and continuously improve a centralized intake, planning, and scoping process for incoming Web team requests, creating clarity and consistency across stakeholders.
• Lead sprint planning and prioritization based on business value, impact, and team capacity, balancing new initiatives with ongoing operational needs.
• Translate cross-functional requests into actionable requirements, briefs, and project scopes that enable designers, content creators, and engineers to execute effectively.
• Develop and maintain a two-quarter roadmap, refreshed each sprint, that provides visibility into priorities, dependencies, and delivery timelines.
• Establish structured stakeholder review and approval workflows that streamline feedback, reduce rework, and keep projects moving forward.
• Drive day-to-day delivery by monitoring throughput, identifying and resolving blockers, reducing dependencies, and incorporating AI-assisted workflows to improve team productivity.

Tools and skills named

Words the posting leans on

• delivery7×
• experience7×
• web7×
• business4×
• content4×
• improve4×
• value4×
• impact3×
• initiatives3×
• requests3×
• stakeholders3×
• web experience3×
• actionable requirements2×
• ai-assisted workflows2×
• balancing2×
• briefs2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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