Senior Enablement Program Associate - Technical Solutions Enablement

The shape of it

In the posting’s own words

The Technical Solutions (TS) Enablement team empowers Datadog’s global post-sales organization—including Support, Customer Success, and Sales Engineering—with the skills, tools, and resources they need to deliver world-class customer outcomes. As a Senior TS Enablement Program Associate, you'll get hands-on with real, high-visibility enablement programs from day one—taking ownership of how we track engagement, measure adoption, and communicate change across our global TS organization. You'll work side-by-side with Program Managers on live initiatives, building the skills and judgment that set you up to own full programs of your own.

What it asks for · 6

• Bachelor’s degree and 2+ years of experience in project or program management, enablement operations, or a related field.
• Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills; able to craft clear, concise, and professional communications.
• Experience with data visualization or analytics tools (e.g., Tableau, MetaBase, Google Suite) for maintaining and interpreting program data.
• Familiar with collaboration and workflow tools (e.g., Jira, Confluence, Slack).
• A proactive self-starter with an owner mentality and a passion for process improvement and operational excellence.

Also a plus

• Experience in a high-growth or technology environment.
• Familiarity with instructional design or change management practices.
• Interest in using AI workflows to simplify reporting, content creation, and communications.
• Enthusiasm for scaling enablement programs that support global, customer-facing teams.

What the job covers

• Take ownership of key workstreams inside global enablement programs—audience engagement tracking, adoption measurement, stakeholder communications—with mentorship from a Program Manager.
• Build relationships with stakeholders across StratOps, Product, and TS teams to understand their needs and help coordinate deliverables and scope.
• Use program and performance data to spot trends, flag gaps, and help make the case for what's working and what isn't.
• Help build and deliver updates and presentations that translate program data into a clear, compelling story for stakeholders.
• Build and maintain program plans and timelines, keeping priorities and trade-offs visible to your team and cross-functional partners.
• Take part in interviews, pulse checks, and needs assessments with TS teams to build a grounded understanding of regional and functional needs.

Degree language

• Bachelor’s degree and 2+ years of experience in project or program management, enablement operations, or a related field.

Tools and skills named

Words the posting leans on

• program12×
• enablement6×
• build5×
• communications4×
• data4×
• global4×
• skills4×
• enablement programs3×
• experience3×
• stakeholders3×
• adoption2×
• change2×
• clear2×
• collaboration2×
• customer2×
• deliver2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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