Sales Engineer III (Customer Success)

The shape of it

In the posting’s own words

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What it asks for · 9

• Minimum 2+ years in Sales Engineering, Solutions Engineering along with either DevOps/SRE, or Platform Engineering
• Knowledgeable and experienced with DevOps monitoring, cloud architecture tools, and modern web development
• Thrives in a high velocity environment demonstrating experience with juggling a high number of concurrent engagements of varied size and complexity
• Enjoys collaborating and teaming with others
• Comfortable and confident in delivering technical presentations/demos
• Native-level Japanese proficiency (written and spoken) is required, as you will be communicating directly with customers in Japan.
• Able to think creatively about a wide variety of challenges. You're going to find new things every day
• Enjoys a hybrid office culture and spending time in-person at our Seoul office.
• Able to travel up to 25% of the time

What the job covers

• Partner with the sales and customer success teams to articulate the overall Datadog value proposition, vision and strategy to customers
• Continually learn new technology to build competitive knowledge, technical skill, and credibility
• Deliver product and technical presentations with broad range of potential and existing clients
• Have a direct line of communication with the product team to collaborate on feature requests
• Help clients try and onboard the product and assist when they run into roadblocks.
• Think creatively and help resolve the wide variety of technical challenges that may occur during the overall customer’s life cycle

Tools and skills named

Words the posting leans on

• customers7×
• technical6×
• product5×
• sales5×
• engineering3×
• partners3×
• value3×
• build2×
• challenges2×
• clients2×
• enjoys2×
• feature2×
• hybrid2×
• life2×
• meet2×
• office culture2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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