Senior Deal Desk Analyst

The shape of it

In the posting’s own words

As a Senior Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand.

What it asks for · 8

• Experienced in 4+ years of Deal Desk experience
• Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company
• Knowledgeable of revenue recognition principles
• Comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
• Strong in your attention to detail and communication skills
• Able to work independently and multi-task in fast paced, high pressure environment
• Data-driven with strong quantitative skills
• Analytical with the ability to approach a problem from multiple perspectives

Also a plus

• Experience with Salesforce and CPQ
• Advance level with MS Excel or similar.

What the job covers

• Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams
• Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies
• Solve customer satisfaction issues following execution of the deal
• Actively negotiate deals directly with the customer as needed
• Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
• Function as point of contact and subject matter expert for Sales on deal pricing matters
• Drive adherence to internal controls, protocols and business rules

Tools and skills named

Words the posting leans on

• deal8×
• customer5×
• sales5×
• skills3×
• business2×
• contracts2×
• customer satisfaction2×
• deal desk2×
• deal structuring2×
• experience2×
• global sales2×
• legal2×
• management2×
• matter2×
• meet2×
• point2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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