Legal Operations Manager

The shape of it

In the posting’s own words

At Datadog, we place value in our office culture – the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What it asks for · 7

• An experienced legal operations or program manager with at least 6 years of contract, program, or project management experience, ideally within a SaaS or technology company
• Familiar with program management tools and techniques, including breaking down tasks, roadmapping, assigning owners with timelines, and reporting
• Genuinely passionate about technology, with hands-on experience evaluating or deploying AI and automation tools in a legal or business operations context
• Able to move forward in times of ambiguity and imperfect knowledge, and comfortable acting as a change agent for new ways of working
• An effective communicator and detail-oriented, able to translate technical or AI-related concepts for non-technical legal stakeholders
• Someone with high integrity and strong judgment, including sound judgment about the appropriate and responsible use of AI with sensitive legal and business data
• Comfortable working independently in a fast-paced environment, managing multiple projects simultaneously while meeting tight deadlines

What the job covers

• Own and continuously improve legal processes end-to-end, partnering with legal and non-legal process owners to drive improvements, optimization, and automation
• Liaise with technical and cross-functional teams to implement solutions, integrate systems, and troubleshoot issues reported by the legal team
• Create and manage SOPs and collaborate with legal and non-legal colleagues on cross-functional projects
• Analyze and use data, including AI-generated insights and dashboards, to drive initiatives, support forecasting and planning, and deliver reporting to legal leadership and other stakeholders
• Manage technology used by the legal team (current tools include Brightflag, Salesforce, ChatGPT, Claude, Perplexity) and become a superuser of new tools
• Champion new systems and emerging AI capabilities
• Support the legal team’s outside counsel operations
• Continuously cross-train across to operate as a flexible member of a shared services model, enabling coverage, resource-sharing, and consistent process standards

Tools and skills named

Words the posting leans on

• legal17×
• technology5×
• tools5×
• business3×
• legal operations3×
• operate3×
• program3×
• projects3×
• stakeholders3×
• support3×
• automation2×
• collaborate2×
• comfortable2×
• continuously2×
• contract2×
• create2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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