Sales Engineer 2 (Customer Success) - Denver

The shape of it

In the posting’s own words

At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What it asks for · 11

• Ideally 1.5 years or greater as a Sales Engineer or in a comparable customer-facing technical role
• Strong understanding of cloud infrastructure, modern application architectures, observability, and/or DevOps technologies
• Experience with modern infrastructure technologies, such as cloud platforms, containers, Kubernetes, microservices, networking, and/or operating systems
• Able to translate technical capabilities into meaningful business outcomes for customers
• Comfortable independently leading technical presentations, product demonstrations, and evaluations
• Skilled at navigating multiple customer stakeholders while managing several active evaluations simultaneously
• Effective communicator and collaborator with both technical practitioners (Developers, SREs, Platform Engineers, Operations teams) and business stakeholders
• Curious, adaptable, and eager to continually learn and expand technical expertise
• Enjoys a hybrid office culture and spending time in-person at our Denver office
• Able to sit for up to 4 hours while traveling to and from client sites
• Able to travel via auto, train, or air up to 25% of the time

What the job covers

• Partner with the Customer Success team to articulate Datadog's value proposition, vision, and technical strategy throughout the sales cycle.
• Deliver tailored product demonstrations and technical presentations that map customer challenges to Datadog solutions.
• Assist with technical discovery by identifying customer business objectives, technical challenges, and success criteria.
• Own technical evaluations (POCs) from kickoff through successful completion, proactively driving customer engagement and removing technical blockers.
• Continually expand your expertise across Datadog's platform while building competitive knowledge and technical credibility.
• Develop trusted relationships with customer technical stakeholders, communicating business value to buying teams and helping position accounts for a successful long-term partnership that sets the stage for future growth.
• Contribute to team success by sharing best practices, mentoring newer Sales Engineers, and supporting enablement initiatives.
• Think creatively to solve a wide variety of technical challenges throughout the sales cycle.

Tools and skills named

Words the posting leans on

• technical18×
• customer12×
• sales8×
• business5×
• engineers5×
• evaluations5×
• platform4×
• success4×
• throughout4×
• value4×
• product demonstrations3×
• sales cycle3×
• stakeholders3×
• and/or2×
• business objectives2×
• cloud2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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