Curriculum Manager

The shape of it

In the posting’s own words

Reporting to the Senior Manager, Enablement Curriculum and working across a cross-functional Enablement team, you'll build learning experiences that hold up in the field - objectives, practice, assessment, and the content that carries them. This is a builder's role. You'll decide how the learning actually works, and you'll own the quality of what ships.

What it asks for · 6

• An owner: You take pride in your outputs and their outcomes. You take ownership from design through launch and everything that comes after it.
• An innovator: You challenge the status quo, bring new ideas, and look for ways to improve what already exists.
• An agile problem solver: You shift seamlessly between detail and big picture to meet the moment, adapting to change with a solutions-oriented mindset.
• A lifelong learner: You challenge assumptions and use curiosity to drive continuous improvement.
• A trusted advisor: You ask sharp questions, synthesize complex ideas, and build relationships to understand and explain ambiguous concepts.
• A clear communicator: You bring structure, clarity and polish to your work - written, verbal or visual.

Also a plus

• Experience in Sales, Sales Development, Sales Leadership or Sales Operations
• Formal grounding in instructional design and adult learning (e.g. ATD CPTD, CPLP or equivalent)
• Experience at a high-growth B2B SaaS or technology company
• Experience with an LMS and content authoring tools
• Experience building content that other people facilitate
• Basic understanding of the observability, DevOps or cloud space

What the job covers

• Build the curriculum for Global Commercial Customer Success. Develop high-quality enablement content (instructor-led materials, facilitator guides, eLearning, job aids and assessments) for both individual contributors and their frontline leaders, built to instructional design and adult learning principles.
• Build within the learner journey. Contribute to and build the components of role-specific journeys (onboarding, everboarding and on-demand) inside the curriculum arc for your area.
• Know what good looks like. Translate performance expectations into observable behaviors and clear proficiency standards.
• Turn business problems into learning design. Partner with Program Management and Strategy & Operations to identify the key behaviors and knowledge a program needs to shift, and design the learning that gets there.
• Own the learning objectives for the programs you build, and design assessments that measure against them.
• Build programs that drive durable behavior change. Design practice, reinforcement and refresher paths into programs.
• Develop content with build partners and other Enablement teams, including subject matter experts who don't report to you, and manage your build schedule so programs meet quality standards and timelines.
• Partner with facilitators, operations teams and test audiences to ensure successful rollouts of new and updated programs.
• Help maintain the programs you build, keeping content accurate, current and consistent after launch.
• Use AI well. Use AI for scripting, storyboards, assessment drafting and learner-feedback analysis, and coach peers on responsible AI-assisted content creation.

Tools and skills named

Words the posting leans on

• build11×
• learning11×
• design10×
• content9×
• programs9×
• experience7×
• sales7×
• enablement6×
• assessment5×
• learner4×
• operations4×
• adult learning3×
• behaviors3×
• bring3×
• challenge3×
• curriculum3×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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