Commercial & Mid-Market Sales Engineer

The shape of it

In the posting’s own words

As a Commercial & Mid-Market Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

What it asks for · 8

• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
• Someone with a minimum of 3+ years in a Sales Engineering, Software Engineering DevOps, SRE or Security Engineering role.
• Someone with a minimum of 5+ years in IT industry
• Experience building and operating DevSecOps frameworks is a plus
• Experience explaining penetration testing findings and newly identified vulnerabilities to backend teams, and collaborating with them to determine remediation strategies is a plus
• Comfortable with frequent travel to meet customers as a regular part of the role

What the job covers

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings / presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

Tools and skills named

Words the posting leans on

• customers10×
• technical6×
• sales5×
• value5×
• product4×
• engineering3×
• partners3×
• skills3×
• someone3×
• articulate2×
• build2×
• business2×
• close2×
• communicate2×
• competitive2×
• engineer2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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