IT Support Technician Intern

Datadog · Paris, France · Engineering Interns · listed September 8, 2026

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The shape of it

Seniority
Internship
Where
Hybrid
Requirements listed
8
Length
823 words

In the posting’s own words

As an Enterprise IT Support intern, you will combine theoretical learning at your school with practical, hands-on experience in our IT Support team. Over the course of your internship, you will progressively take on more responsibilities while helping ensure our ever-growing user base has everything they need to do their job. You’ll also gain exposure to security-adjacent tasks relevant to IT support operations.

What it asks for · 8

  • You will graduate in 2027 with a degree in IT, Cybersecurity, Communications, or a related field
  • This internship is required as part of your academic curriculum
  • You are passionate about technology and eager to learn
  • You love working in a team and helping people
  • You have a basic understanding of computer hardware and software
  • You have good communication skills in English and French
  • You are curious about how things work and enjoy problem-solving
  • You are available to complete a six-month internship beginning in February, March, April, May, or June 2027. (we are unable to accommodate internships starting at any other time)

What the job covers

  • Learn and assist in providing customer service and technical support for our employees
  • Shadow and support laptop deployment as part of onboarding and refresh cycles
  • Shadow and support laptop collection and account deactivation as part of employee offboarding cycles
  • Participate in new hire orientations to understand policies, best practices and services used within Datadog
  • Assist with general ticketing, account management, and basic troubleshooting under supervision
  • Help maintain hardware and software inventory
  • Contribute to documentation creation and maintenance
  • Observe and support unified communications setups in conference rooms and common areas
  • Participate in team meetings and knowledge-sharing sessions
  • Gain exposure to deployment and security-related projects
  • Support multi-factor authentication (MFA/2FA) setup and troubleshooting for employees
  • Observe and support endpoint device enrollment using mobile device management (MDM) tools

Degree language

  • You will graduate in 2027 with a degree in IT, Cybersecurity, Communications, or a related field

Tools and skills named

Cloud & infra
  • Datadog4×
Security & compliance
  • Security3×
Go to market
  • Account management
  • SaaS
Ways of working
  • Technical writing

Words the posting leans on

  • support10×
  • internship4×
  • assist3×
  • basic3×
  • communications3×
  • hardware3×
  • management3×
  • part3×
  • participate3×
  • software3×
  • access2×
  • account2×
  • cycles2×
  • deployment2×
  • device2×
  • ensure2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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How this page was made

An automated read of a public job posting, fetched September 8, 2026 and last changed by Datadog on September 8, 2026. Every list above is pulled from the posting’s own sentences — nothing rewritten, nothing added, no judgment about the role or the company. Counts and seniority are read off the text by rule, so they can be wrong where the posting is unusual. The original is the only thing that binds. Openings close without warning; check the source before spending an evening on it.