Manager II, Services Architect

The shape of it

In the posting’s own words

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What it asks for · 7

• Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems
• 3-5 years of people management experience
• 1-2 years of experience in selling or positioning professional services
• Outstanding skills presenting to both technical and executive audiences
• Experience with current infrastructure and monitoring solutions and technologies
• Able to sit up to 4 hours, traveling to and from client sites
• Able to travel via auto, train or air up to 30% of the time

What the job covers

• Manage, develop, and mentor a fast-paced team of Service Architects
• Operate as a player/coach to design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch
• Develop relationships with sellers in your region to grow sales of Implementation Services
• Connect directly with customers to position our services and evaluate the impact of our program on their business
• Ensure the highest quality engagements are delivered to our customers
• Own initiatives to improve our program and services offerings
• Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience

Tools and skills named

Words the posting leans on

• services7×
• customers6×
• experience5×
• technical4×
• program3×
• relationships3×
• value3×
• architecture2×
• build2×
• design2×
• develop2×
• ensure2×
• grow2×
• implementation services2×
• launch2×
• management2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

More open at Datadog

• AI Research Engineer - Datadog AI Research (DAIR)Paris, France
• AI Research Scientist - Datadog AI Research (DAIR)New York, New York, USA
• AI Research Scientist - Datadog AI Research (DAIR)Paris, France
• Area Vice President, Sales EngineeringBoston, Massachusetts, USA; Denver, Colorado, USA; New York, New York, USA; San Francisco, California, USA
• Associate Field Marketing Manager (US East and Canada)New York, New York, USA
• Associate Growth Marketing ManagerNew York, New York, USA; San Francisco, California, USA