Director, User Research - Product Design

Datadog · New York, New York, USA · Product Design · listed January 27, 2026

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The shape of it

Seniority

Director

Experience asked

10–15 years

Where

Hybrid

Stated pay

$220,000 – $320,000 USD

Requirements listed

Length

808 words

In the posting’s own words

In this role, you will build a lean, high-impact team of researchers while simultaneously empowering our entire design and product organization with the methods and tools needed to deeply understand customer pain points and motivations. You will be responsible for moving the team beyond tactical, project-level work toward strategic influence that drives measurable business outcomes.

What it asks for · 4

10-15+ years in user research or product design, with experience building and managing high-performing teams.
Proficient in both qualitative and quantitative methodologies, with the ability to size and validate behavioral patterns using data.
Proven track record of moving research beyond "usability testing" to impacting product direction and business metrics.
An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)

Tools and skills named

Cloud & infra

Datadog7×
Distributed systems

Product & design

User research2×

Ways of working

Cross-functional
Testing

Words the posting leans on

research11×
product7×
benefits6×
business5×
design4×
build3×
customers3×
development3×
experience3×
group3×
insights3×
lead3×
researchers3×
technical3×
beyond2×
business impact2×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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