Product Operations Manager

The shape of it

In the posting’s own words

Operations is the backbone of Brex’s mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong.

What it asks for · 9

• 4+ years in Product Operations, Product Management, Program Management, or a related function, ideally in fast-paced tech or fintech.
• Experience partnering with Product and Engineering through full launch cycles, with confidence navigating scope, sequencing, and trade-offs.
• Experience leading projects, mentoring teammates, or developing others. First-time managers are welcome.
• Proven ability to scale cross-functional processes and influence partner teams without formal authority.
• Experience owning documentation or knowledge at scale, maintaining quality as products evolve.
• Strong analytical skills, including defining metrics, building useful dashboards, and using data to prioritize.
• Hands-on experience integrating AI agents and automation into workflows, with measurable improvements in efficiency or outcomes.
• Clear, precise communication across technical and non-technical audiences, including presenting data to leadership.
• Sound prioritization under competing demands and adaptability as processes and business needs change.

Also a plus

• Background in fintech, financial services, or enterprise SaaS.
• Experience as a Product Manager.
• 1+ years managing or developing a team of 3+ individual contributors.
• Familiarity with structuring and maintaining product knowledge for AI systems at scale.
• Experience with self-service and containment metrics.
• Proficiency with tools such as Linear, Guru, Sanity, and Hex.
• Experience running cross-functional governance forums or advisory boards.
• A track record of turning operational insights into product roadmap changes.

Tools and skills named

Words the posting leans on

• product19×
• experience8×
• knowledge8×
• operations7×
• clear5×
• data5×
• documentation5×
• readiness5×
• cross-functional4×
• customer4×
• launch4×
• lead4×
• leadership4×
• metrics4×
• product knowledge4×
• running4×

Counted from the posting after the mission statement and the legal notices are set aside. The ones near the top are the ones a screener is looking for.

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